Suitcase Series

All Sales Are Final

Thank you for your interest in our artwork! We strive to provide high-quality, unique pieces that you will love. Please review our policy below:

1. No Refunds or Returns

All sales are final. We do not offer refunds, exchanges, or returns for any artwork purchased from us. We encourage you to carefully review all details and images of the artwork before making your purchase to ensure it meets your expectations.

2. Condition of Artwork

We make every effort to accurately represent the artwork through detailed descriptions and high-quality images. Please review these details thoroughly before purchasing. We are not responsible for any discrepancies between the artwork's appearance on our website and the actual product.

3. Shipping and Handling

All shipping and handling fees are non-refundable. If you have any questions or concerns about the shipping process, please contact us prior to making your purchase.

4. Damaged or Incorrect Items

In the rare event that your artwork arrives damaged or is not the item you ordered, please contact us within 48 hours of delivery with photos of the damaged item or incorrect order. We will review the issue and, at our discretion, offer a replacement or issue a credit for a future purchase. However, we do not accept returns or issue refunds.

5. Cancellations

Once an order is placed, it cannot be canceled. Please make sure you are ready to complete the purchase before submitting your order.

6. Contact Us

If you have any questions about our policy or need assistance, please feel free to contact us at sales@kaption.art

By completing your purchase, you agree to the terms of this Refund and Return Policy.

We are excited to get your new artwork to you! Here’s everything you need to know about our shipping process:

Processing Time: All orders are processed within 3-5 business days from the date of purchase. You will receive a confirmation email with tracking information once your artwork has been shipped.

Shipping Method: We use [Carrier Name, e.g., UPS, FedEx, USPS] for all our shipments to ensure your artwork arrives safely and securely. Delivery times may vary depending on your location, but typically range from 5-10 business days for domestic orders and 2-4 weeks for international orders.

Shipping Costs: Shipping costs are calculated at checkout based on the size and weight of the artwork, as well as your delivery address. All shipping and handling fees are non-refundable.

Packaging: Each artwork is carefully packaged with high-quality materials to prevent damage during transit. We take great care to ensure that your purchase arrives in pristine condition.